Privacy Policy

1. Introduction

Willie's Groundskeeping respects your privacy and is committed to protecting personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how Willie's Groundskeeping collects, uses, stores and discloses personal information when you interact with our website or contact us.

By using our website or providing your personal information, you agree to the practices described in this policy.

2. What Personal Information We Collect

Willie's Groundskeeping only collects personal information that is reasonably necessary for business operations. This may include:

• Your name
• Email address
• Phone number
• Any information you choose to include in an enquiry message
• Information provided when you email us directly

We do not intentionally collect sensitive information.

3. Website Analytics Information

When you visit our website, we may automatically collect limited technical information through analytics tools. This information may include:

• IP address
• Browser type and version
• Pages visited
• Time and date of visits
• Device information
• Referring website

This data is collected in an aggregated form and is used to analyse website usage and improve our website and services.

Analytics information generally does not identify you personally.

4. How We Collect Personal Information

We collect personal information when:

• You submit an enquiry through our website contact form
• You send us an email
• You otherwise voluntarily provide information to us

We do not collect personal information without your knowledge.

5. Why We Collect Personal Information

We collect and use personal information for purposes including:

• Responding to enquiries
• Providing information about our services
• Communicating with customers or potential customers
• Improving our website and services through analytics
• Administrative and business record-keeping

We will only use personal information for the purpose for which it was collected or for related purposes that you would reasonably expect.

6. Disclosure of Personal Information

Willie's Groundskeeping does not sell, rent or trade personal information.

We may disclose personal information to:

• Service providers that assist with website hosting or analytics
• Technology providers used to operate our website or email services
• Authorities or regulators where required by law

Any third parties who receive personal information are expected to protect it in accordance with applicable privacy laws.

7. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Personal information may be stored in secure electronic systems, including email systems and website hosting services.

While we take reasonable precautions, no method of electronic transmission or storage is completely secure.

8. Access and Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate, incomplete or out of date.

To request access or correction, please contact us using the details below.

9. Cookies

Our website may use cookies or similar technologies for analytics purposes. Cookies help us understand how visitors use our website and improve the user experience.

You can usually modify your browser settings to decline cookies if you prefer. We take reasonable steps to ensure that we respect browser 'Do Not Track' preferences.

10. Changes to this Privacy Policy

Willie's Groundskeeping may update this Privacy Policy from time to time. The latest version will always be available on our website.

11. Contact Us

If you have questions about this Privacy Policy or wish to request access to your personal information, please contact us: